Shipping policy

At ShenzKart, we are committed to delivering your orders as quickly and safely as possible.

Processing Time

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

  • We strive to deliver all orders within 7 business days from the date of dispatch.
  • Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
  • Remote locations may require additional delivery time.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available).

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping offers (if available) will be applied automatically at checkout.

Delivery Delays

While we make every effort to deliver within 7 business days, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service interruptions
  • Natural disasters or unforeseen events

We appreciate your patience in such situations.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. ShenzKart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Orders

If your package arrives damaged or you do not receive your order within the expected delivery period, please contact us within 48 hours of the delivery date or expected delivery date. We will investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact our customer support team.

Thank you for choosing ShenzKart!